Introduction

Before accessing and using the site, please read the Terms and Conditions carefully. By accessing and using this Site, you have red, understand and accepted the Terms and Conditions described below, without the need for any subsequent act or consent. 
Access and use of Maria João Bahia Apps are also governed by these Terms and Conditions to the extent applicable and with appropriate adaptations.
The Terms and Conditions may be changed at any time by Bahia- Joias de Autor, Lda. Considering that the changes take effect from the date of their placement on the website. Your subsequent access to the use of the site or Apps will be treated as an unmistakable sign that the user has read, accepted and understood the changed Terms and Conditions.

Privacy policy

Bahia, Joias de Autor is strongly committed to respecting the privacy of its users. For this reason, we have developed the following Privacy Policy to inform you properly how the site works and how your personal information is handled. 
Any changes to our Privacy Policy, subsequent to your active submission of personal data, and that you question the purposes for which you have given them, will be aware if you have provided us with a form of contact.

Personal Information Collected

When you visit our website, and subscribe to some of the available functionalities, we need to collect some of your personal data so that we can send you the information or clarification you requested, as well as consider you in recruitment processes should this interest be actively manifested by you.
We do not collect personally identifiable information about you or your personal information without your consent. We may therefore collect and store information that you have voluntarily decided to provide us, including, but not limited to, individualized personal information such as your name, address, e-mail address and telephone number.
If you need to provide us with personal information to access some kind of functionality, you will be expressly informed of how this information will be used. 
In accordance with the law, the owners of personal data have the right freely and unrestrictedly to confirm, rectify, erase or block the data they have provided, and may exercise it, personally or in writing, at the address of this institution duly Identified at the site, at any time and without any charge, in accordance with the provisions of Law 67/98, of October 26, in the current version.
Minors under the age of 18 must obtain parental or guardian authorization before providing personal information to the site.

Conservation of Personal Information

After the collection of individualized personal information that you voluntarily transmitted to us, Bahia-Joias de Autor will proceed with its preservation and maintenance until its instructions to the contrary, or until the law requires its elimination. The accuracy of this information is provided by wholesalers, distributors and service providers.
Any user may freely choose to provide, or not, any individualized personal information.
Accordingly, if you wish not to receive communications from the Bahia- Author of Jewels Lda., Even after we have provided your data, please contact us by email to info@mariajoaobahia.pt .

Security and Use of Information

Bahia-Joias de Autor, Lda. Undertakes to ensure the privacy of visitors to its Internet site.
Bahia-Joias de Autor does not sell, rent or otherwise make available to third parties any personal data sent by users of our site.

Cookie Policy

We use cookies on our website to improve performance and your experience as a user. This document explains how we do it.

What are cookies?

"Cookies" are small text files that are stored on your computer or on your mobile device through the browser, retaining only information related to your preferences, not including your personal data. Placing cookies will help the website recognize your device the next time the user visits it.
We use the term cookies in this policy to refer to all files that collect information in this way.
The cookies used do not collect information that identifies the user. Cookies collect generic information, such as how users arrive and use the websites or zone of the country / countries through which they access the website, etc. 
Cookies retain only information related to your preferences. At any time, the user may, through their browser, decide to be notified of the receipt of cookies, as well as to block their entry into their system. 
The refusal to use cookies on the website may result in the inability to access some of your areas or to receive personalized information.

What Cookies Are For

Cookies help determine the usefulness, interest, and number of uses of your websites, allowing for faster and more efficient browsing, eliminating the need to repeatedly enter the same information.
What kind of cookies do we use?

Strictly needed cookies

They allow you to navigate the website and the use of your applications, as well as access safe areas of the website. Without these cookies, the services you have requested cannot be provided. Some cookies are essential to access specific areas of our website.

Analytical Cookies

These cookies are used to analyse how users use the website and monitor its performance. This allows us to provide a high-quality experience by customizing our offer and quickly identifying and correcting any issues that arise. For example, we use performance cookies to find out which pages are most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages. These cookies are used only for the purposes of statistical creation and analysis, without ever collecting personal information.

Functional Cookies

They uphold user preferences about using the website, so you do not need to re-configure the website each time you visit.

Third Party Cookies

Measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.
Links 
For more information about cookies and their use, we suggest you see the following links, which are found only in the English version: www.allaboutcookies.org 

Copyright and industrial property rights

All data, trademarks and all content in general on this site, are the property or exclusive use of Bahia-Joias de Autor Lda., And are protected under the general terms of law and by national and international intellectual property protection legislation. Reproduction for personal use is permitted, but unauthorized modifications, imitations, loans, leases, transmissions or the sale of any content on this site are prohibited. 
The contents of the pages of this site are protected by Copyright and Related Rights, and Industrial Property Rights.
All rights not expressly granted by Bahia-Joias de Autor Lda. Are copyrighted. Therefore, all texts, images, illustrations, photographs, publicity, trademarks and other elements of the content of the site are protected by law, being expressly forbidden any copy, reproduction, diffusion or transmission, use, modification, sale, publication, distribution or any other use, in whole or in part, whatever the means used.
Exceptions to this prohibition are free uses authorized by law, namely the right of citation, provided that its origin is clearly identified.
You are authorized to use documents (such as Press Releases, Announcements, and Reports and Accounts) from this site, provided that the copyright notice appears on all copies. The use of these documents should be used exclusively for informative purposes and not commercial or personal, not copied or placed on any computer network or broadcast in any other means of communication, and that no changes are made to the documents. Violators will be prosecuted. 
Although personal data provided to us is in accordance with our privacy policy, we understand that all information communicated to us through the internet (including suggestions, material or ideas) will be our property and exclusive use, although Restricted. Such information will not have to be treated by us as confidential. 
Some parts of the site may contain images that are the copyright of your suppliers (such as image bank photos).
Any software that is available for download from the Maria João Bahia website, is copyrighted by the operator that provides it. The terms of use of this software are established by the operator that makes it available, so we recommend you read them.

Hyperlinks

To facilitate its accessibility, Bahia-Joias de Autor Lda may include links to other websites. When you use links to these sites, you should review and accept the rules of that site before using it. We cannot guarantee the quality of these, nor do we assume any responsibility for the content or other functionalities of these sites. 
The Website is not responsible for the content or thematic of any other portal, including any website that has given access to your portal or that has been accessed through its portal.

Use and risk

Neither Bahia, Joias de Autor or any other party involved in the creation, production, maintenance or implementation of the site may be liable for any damages or damages in civil liability (including but not limited to, damages, loss of profits and moral damages , Arising directly or indirectly from the correct or incorrect use of the site and its contents by the user, access to the computer and computer system of the user by third parties, viruses, etc. 
Although you are committed to the security of your website and to put into practice the technical, physical and logical protection measures, adequate to guarantee its protection, Bahia-Joias de Autor, Lda does not guarantee or declare that the files available for download at Virus, worms, Trojan horses, scripts, or any other code or program that contains destructive or harmful properties.
The information on the website should be seen in the information section. Although Bahia-Joias de Autor Lda's efforts to keep the contents updated and trustworthy, these may contain inaccuracies, typographical errors or be out of date, and may be changed at any time without Bahia-Joias de Autor Lda. Notification. Therefore, its use in decision making is not recommended.

Policy of action

The use of the site for illegal purposes or any other purposes that may be considered unworthy of the image of Bahia-Joias de Autor Lda or its subsidiaries in the market is expressly prohibited.
Usurpation, counterfeiting, exploitation of usurped or counterfeited content, illegitimate identification and unfair competition are criminally punishable. 
You are also prohibited from creating or introducing any kind of viruses, worms, Trojans, scripts or any other code or program that contains destructive or harmful properties on this site or advise third parties to do so.

Applicable law and competent court

These Terms and Conditions shall be governed by and construed in accordance with Portuguese law. The Court of Lisbon is competent to the exclusion of any other to resolve any conflicts that result from the interpretation and application of these Terms and Conditions for the use of the website Maria João Bahia, Bahia-Joias de Autor, Lda. 
The online store site www.mariajoaobahia.pt is governed according to the following terms:

Site ownership

Bahia-Joias de Autor, lda.
NIF: 500 514 933 
Avenida da Liberdade, Nº102 
1250-145 Lisbon - Portugal 
Tel: +351 213 240 018 
Email: info@mariajoaobahia.ptgeral@mariajoaobahia.pt

Prices and products

The prices listed in the product catalogue are in euros and with VAT included, and do not include postage and can be changed without prior notice.
Since it is possible that technical errors occur in the availability of prices on the site, all orders are checked and the user is advised in the case of the need to correct any price or unavailability of an item, so that he can inform about a change to the order.

Order request

The possibility of placing an order in the Online store is restricted to registered users whose delivery and billing addresses are in Portugal and European Union countries, and the sections are not accepted. All other situations will be the subject of a case-by-case analysis given the different existing customs policies.

Delivery of the order

The expected delivery times of the goods are defined in the availability information associated with each article.
In the case of ordering, in a single order, articles subject to different delivery times, it will be considered as the deadline for delivery of the entire order, the longer delivery period of the articles that are included in it.

Payment methods

The order can be paid by Visa or MasterCard Credit Card. The security of the entire transaction is guaranteed by the use of the 3D Secure protocol. 
It can also be paid by bank transfer. All instructions for carrying out this transfer will be sent to the order confirmation email.

Costs

The costs of delivery of orders vary depending on the size of the part and the place of delivery. 
The total cost information will be displayed in the total amount payable before completing the ordering operation.

Cancellation of the order

The customer may withdraw the order, as long as the order has not yet been processed. The order of withdrawal may be formalized by email sent to info@mariajoaobahia.pt . In any of the situations, the customer should mention the order number and its taxpayer number.

Non-acceptance of order

Bahia-Joias de Autor Lda., May not accept the order if there is any misconduct on the part of the buyer or some inconsistency in the personal data recorded.

Returns

The customer may, within 14 calendar days of receipt of the product, return the product by claiming the right of repentance. Only refunds of recorded, personalized, or ordering parts will be accepted upon Customer's request. The cost of this return is borne by Customer.
Within the same period, the Customer may proceed to the claim of any broken or poorly maintained parts. For this purpose, the complaint must be made via email sent to the address mjb-marketingariajoaobahia.pt. In the complaint, the client should explain the situation, always mentioning the order number and its taxpayer number. 
The support team to the site www.mariajoaobahia.pt match with the customer how should proceed to return the goods, taking LDA Author of Bahia-Joias, return costs the same and the cost of a new delivery.
In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body: 
Centre for Consumer Conflict Arbitration 
Rua dos Douradores, 116, 2º, 1100-207 LISBOA 
T .: +351 218 807 000 / F .: +351 218 807 038 
E-mail: juridico@centroarbitragemlisboa.pt / director@centroarbitragemlisboa.pt 
Www.centroarbitragemlisboa.pt 
More information on Consumer Portal ( www.consumidor.pt )

Warranties

All the pieces will be accompanied by a certificate of authenticity and guarantee as well as their respective invoice.

Exchanges

The Customer may change the part within 90 days from the date of purchase. The exchange should be made for a piece of equal or greater value.
The part must be returned in the original packaging, with no signs of use and with delivery of the original invoice.
The costs of sending the parts to be exchanged are borne by the Customer.

Legal Marks of Portugal